The Ballyarnett DEA Community Support Team has been set up by local community/charitable organisations within the Greater Shantallow Area to provide a co-ordinated, central, community response to the Coronavirus (COVID-19).

Since going live with our helpline 02871358787 on Thursday 19th March, your ongoing donations have enabled us to support 460 local families to date. 

Our Community Helpline is for residents living within Galliagh, Shantallow, Skeoge, Pennyburn, Carnhill and Culmore area.

The Community Helpline is open Monday to Friday 9am to 5pm (02871358787) and is managed by core community staff.

Massive thank you to Supervalu, Village Butchers, Bits and Pieces and Bubble Bum based at Northside Village Centre for your ongoing support and commitment to the Ballyarnett DEA Community Support Team


To take any donations e.g. food supplies, baby products, hygiene products etc. we have set up a central base at M20 Northside Village Centre, Glengalliagh Road, Derry, BT48 8NN.

If you can assist us, please contact us on


[email protected]