M.A.P.A Training (Management of Actual or Potential Aggression) Greater Shantallow Area Partnership has some great training opportunities! If you would like to be registered on any of the training listed below please email the member of staff highlighted or contact the office on 02871358787. M.A.P.A Training (Management of Actual or Potential Aggression) MAPA training is a behaviour management training course providing skills and approaches to safely respond to anxious or potentially violent behaviour. MAPA training aims to prevent behaviour from escalating through the use of verbal and non verbal strategies to prevent the development of a crisis situation. This training will be certified. Course: M.A.P.A Training Date: 27/05/2022 Time: 9:30am - 3:30pm Venue: Greater Shantallow Area Partnership, Unit C3 / C4, Northside Village Centre, BT48 8NN To register and for further details please contact: Claire: [email protected] or alternatively call 02871358787